zbestglasses Guarantee and Store
30-Day Money Back
If you are not 100% satisfied
with your purchase, return the unworn item(s) with all warranty papers in
their original condition and with all original packaging within 30 days
for a refund. Shipping and handling is not subject to refund. All returns
are subject to 15% restocking fee.
Due to the changing nature of
our inventory, we can not accept exchanges. If you have an item that you
wish to return for another item, simply return the item to our warehouse
for a refund and then visit our website to purchase the new item that you
want. Please note that it takes 10-14 days from receipt of your return to
process your refund.
Due to high rate of inventory
turnover and changes to the product lines of various manufacturers, we
will be constantly updating the store to offer the most recent and best
products available. As a consequence of staying current we will not be
responsible for any errors or omissions due to data entry breakdowns. We
will try to reconcile to your satisfaction if such problems
Warranties against defects in
materials and/or workmanship are established and honored by each
manufacturer. Typical warrantee on frames is for one year from the date of
original purchase. Inquire by e-mail about specific manufacturer's
policies, we will be glad to share information.
Obtain RMA #
to request an RMA # and return
instructions. Returns will not be accepted without an RMA #.
zbestglasses will credit your account less 15%
restocking fee once the product(s) are received. Although we have customer
service, please allow 10-14 days for credit to be given. Every credit card
has different posting cycles; please allow 1-2 billing cycles for your
credit to appear on your statement.
Returning A Gift
If you are returning a gift,
we can either issue the refund on the credit card that was originally used
less 15% restocking fee or we can issue store credit for the amount of the
purchase less 15% restocking fee. Simply specify how you want to handle
your gift return on your invoice and we will take care of the rest.